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Terms & Conditions

Terms & Conditions – EG FRESH

Welcome to EG FRESH (operated by Evogreen Foods Private Limited). By accessing, browsing, or making a purchase through our website www.egfresh.in, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.


1. Definitions

  • “We”, “Us”, “Our” refers to EG FRESH / Evogreen Foods Private Limited.

  • “You”, “Your” refers to the customer, buyer, or user of our website.

  • “Products” means fresh produce, agro goods, and other items sold by us.


2. Eligibility

You must be at least 18 years old or have the consent of a parent/guardian to use our services.


3. Product Information

  • We strive to provide accurate product descriptions, images, and specifications.

  • Due to the natural variation of agricultural products, size, shape, and colour may vary.


4. Pricing & Payment

  • All prices are listed in INR (₹) unless otherwise stated for export orders.

  • Prices are subject to change without prior notice.

  • Payment must be made in full before dispatch unless otherwise agreed for wholesale/export orders.

  • We accept secure online payments via approved payment gateways.


5. Orders & Acceptance

  • All orders are subject to product availability and our acceptance.

  • We reserve the right to reject or cancel any order due to stock unavailability, incorrect pricing, or other valid reasons.


6. Shipping & Delivery

  • Our Shipping & Delivery Policy governs timelines, charges, and terms.

  • Delivery dates are estimates and may vary due to unforeseen circumstances.


7. Returns, Refunds & Cancellations

  • Our Refund & Cancellation Policy applies to all purchases.

  • Due to the perishable nature of fresh produce, certain restrictions apply.


8. Wholesale & Export Terms

  • Wholesale and export orders are subject to mutually agreed terms, including Incoterms (FOB, CIF, etc.).

  • Buyers must ensure compliance with local import regulations in their country.


9. Intellectual Property

  • All content on our website, including text, images, logos, and designs, is owned by Evogreen Foods Private Limited and protected under copyright laws.

  • You may not use, reproduce, or distribute our content without written permission.


10. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our liability is limited to the purchase price of the product in question.


11. Force Majeure

We are not responsible for delays or failures caused by events beyond our control, such as natural disasters, strikes, transport disruptions, or government actions.


12. Governing Law & Jurisdiction

These terms are governed by the laws of India, and disputes will be subject to the exclusive jurisdiction of the courts in Banaskantha, Gujarat.


13. Contact Information

Evogreen Foods Private Limited
3rd Floor, 13, Rama Business HUB,
Highway Road, Deesa, Banaskantha,
Gujarat, Pincode: 385535